Palmarena Rooms & Residences - Long Stay Comfort With Parking, Sauna, Gym & Pool - Steps From 5Th Avenue - Playa del Carmen

The hotel is located close to downtown, making it accessible. the rooms are spacious and clean, with modern furnishings and an elevator available. the pools are well-maintained, providing a relaxing environment to unwind. Some rooms offer good views of the surrounding areas.

There were occasional issues with the water pressure in some of the rooms.

We loved staying at this hotel! The staff were so friendly and helpful, and the facilities were amazing. The hotel was very clean, with spacious and modern rooms. We also loved the underground parking garage and the pool, jaw-droppingly beautiful. Although it was around a 10-minute walk to downtown, the location was great and we felt safe walking around.

Nothing that we didn't like!

The staff was friendly and accommodating during our city trip. the location was ideal, with the main attractions just a 10, minute walk away. the hotel had a spacious gym that was well, equipped.

Our room as it was not well, maintained. the shower had low water pressure, and the hot water was non, existent.

The pool was enjoyable and well-maintained. The friendly staff provided excellent customer service. The underground parking garage was convenient and secure.

The internet was unreliable and came and went frequently, causing issues for those needing a stable connection. The location of the hotel wasn't great, as the area didn't seem safe to walk around at night.

The hotel was new, modern, and well kept. The staff was friendly and accommodating. The location was great, with underground parking and a jaw-dropping pool.

Couldn't stay longer.